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If the money was indeed deducted, contact the Customer Support Department via the live chat widget. Yes, the onlin casino is safe for players and their personal details cannot be exposed to a third party. The casino uses up-to-date encryption techniques to safeguard personal details given by players. It is important to describe your complaint in detail as much as possible to speed up its solution. Issues from players are handled by the Support Department but can be taken to the casino’s organization if they escalate.